Hirzi - Zollikofen

The bathing area is very nice and child-friendly. The burgers in the restaurant are also good, but a portion of fries for 7 CHF is the same size as a side order of fries for 4 CHF. This despite being told at the checkout that it was bigger. When I mentioned it, it wasn't addressed at all and the lady from the kitchen wasn't customer friendly at all. Her response was that she would take back the side fries from my companion and make a smaller portion of them instead of adjusting my portion. Reply from August 11, 2022 Thank you very much for the quick response. I think it's great that they're clarifying this internally. I understand that you would have preferred a private email, but I personally always find an honest public review very helpful. Since you will certainly adjust this internally, this will no longer be an issue in the future. Best regards J. Formoso

I am constantly being watched by the staff. I feel very unwanted

Excellent hospitality with great service! Thanks to the very friendly ladies! We had a very cozy Christmas dinner. It's nice to be pampered away from home in a place where you would never expect it. Thank you very much!

Lots of space with enough shade, nice pools, in my opinion the lifeguards should watch what's going on a little more carefully. There is also potential for improvement in the catering industry, as I believe in all swimming pools.

Great and clean pool nice staff The ice field has been renovated and covered we are looking forward to the winter season