Trinacria - York

I cannot begin to tell you what a let down this restaurant is. Considering its location, you’d think they would do better. We popped in for a quick lunch on a Tuesday afternoon. The food was less hit and more miss. We ordered the lasagne which was actually okay, a couple of pizzas (one gluten free) calamari and garlic bread. Firstly, you cannot call what was given to us pizza as it’s a lie. The only similarities in what a pizza is and what we were served was the shape. If you want decent pizza, go to Cresci or Spaghetti Junction which is across the road. No charring on the pizza, no cornicione with crunchy edge on the outside and light and soft on the inside. Please advertise as ‘our best effort at pizza’ and the correct methods or just don’t make pizza. The calamari….£9 for around 10 pieces of frozen calamari is an absolute joke. The garlic bread looked like it had been bought at Tesco and there was a distinct lack of garlic with oddly, a tomato sauce on it. The lasagne was their only saving grace. Let’s get onto the customer service. Disappointing to say the very least. Once we were eventually seated, we were left in the wilderness for around 10 minutes. When our order was eventually taken, the waitress was attentive although I have issues with my food and drink order taken in one go. The whole place looked highly disorganised, staff sat at the bar on their break, staff eating behind the bar and a severe lack of actually being felt like we were welcome. When it came to leaving we asked for a box for our unfinished pizza. You would have thought we had asked them to get out of a complex escape room for all the time it took. I left extremely disappointed by the whole experience. How this place is still in business is beyond me. For what they provide, they definitely shouldn’t be. What was most upsetting is that I had to pay for the ordeal. P.s. if you are going to advertise carbonara, have the decency to list with the correct ingredients. Cream and bacon don’t belong anywhere near this dish.

Just been today to try it for the 1st time. The spaghetti with mussels was very tasty and cooked well. Good wine. Unfortunately the service wasn't great. Although friendly, they just didn't seem to notice I was there despite me being at the table closest to the bar where the staff all congregate. I would have had another drink and perhaps a dessert but neither was offered to me. Had to flag staff down to ask for the bill and had to get up and approach the bar to ask to pay despite there being at least 4 staff within 3 metres of me. Just felt like a burden by the end. Maybe because I was a lone diner so less important? Not sure really. Left hurriedly without leaving a tip which is unheard of for me. Would probably try again as the food was good but won't hurry back or particularly recommend.

We had lunch at Trinacria on Sunday, sat outside alfresco with our dog. The food was exceptionally good. I had the seafood spaghetti (from the specials) and it was spot on. The Galetto was also very good. We spent a leisurely lunch and we weren’t rushed by the staff at all. There is a small area inside the restaurant (by the window on high seats) that is a dog friendly for when the weather isn’t accommodating. Highly recommended.

Absolutely delicious food, cooked to perfection and seasoned perfectly. My wife and I cook well and love eating out. This lovely restaurant has to be one of the best authentic Italian restaurants we have had the pleasure of visiting. The Gelato ice cream is also very delicious and made on-site. Pure delicious Italian cuisine, at its best and very well priced.

The food here was nice, but service was very slow. Took 15 minutes to attract someone's attention to order and another 30 minutes for the food. Far too long for hungry kids to wait. Definitely felt ignored by the staff. I wouldn't go again.