Panera Bread - Yonkers

So I used the rapid pick option through the Panera app, and worked fairly well. The order was received and didn't have to wait on a line. When I arrived at the location, I did have to wait for my order to still be complete which was a big deal. The staffacknowledged me and checked and let me know it was waiting on an item. There is a large outdoor parking lot for the entire mall.Cash and credit are both accepted. The app only allows credit or e-wallet purchases, no option to pay in-store. The prices didfeel high in relation to the quality of flavor and quantity of the item. The dining area was clean and open for anyone to sitand enjoy their meal or work on anything they were working on. There is a public bathroom. The pastry and teas are very good.11/2022

This place is very disgusting and very dirty. Underneath their equipment in the kitchen right over the counter where you pick up your food is full of roaches and roach nests, including dead roaches and mouse feces. When I picked up my food at the counter asI reach above to grab the bag and leave the store underneath the cracks and crevices of the counter where all of the plates andcups and utensils are stored, there were if not hundreds thousands of dead roaches and live roaches and rat feces. Verydisappointed and very ashamed of spending $50 there that day I ended up throwing my food away and never turning back. Definitelynot going to any other Panera bread restaurant again that?s for sure!

Update: they missed my app placed order (it was arranged to be picked up right before closing). They brought me inside (it was locked) and made my food even though they were essentially closed, and made up for it food wise, unprovoked. All with acourteous, apologetic tone. I could be mad they forgot my food, or be grateful for the customer service, and I'll choose thelatter. Review up from 3 4 stars. Original: This place has fine food and generally good service. But they also regularlyopen slightly late. Anywhere from 2 10 minutes. One day, I was waiting outside for nearly 20 minutes after they should'veopened, only to have to knock on the glass to then be told they were understaffed and would not open until a full hour after thescheduled opening time. And they wouldn't let me in just to get my sip club drink (literally one employee is all that's requiredfor me to be given a cup). I'm being more than fair with my three stars, given the consistency of the issues I mention.

I am giving panera 4 stars because of the service. The manager while we were there was really nice and the young man who was servicing the tables was also very helpful and kept the dining area very clean. We had two large Cirtus sesame Asian salads, achocolate croissant, a pecan twist and a frozen strawberry lemonade. We enjoyed everything EXCEPT the salad. To begin, thedressing was extremely tangy (probably from both the citrus and vinegar. It was almost inedible. The second issue was thatit's made with chicken thighs. The skin was still on and very soft, the pieces were fatty and it was just a poor choice. Chickenthighs have to be cooked well to render off fat and crisp up that that thick skin. We both picked out all the chicken and discarded it. I mentioned to a friend (who loves Panera that I ordered this salad and he said he tried it and hated it (afterthe visit. I wish I knew this before getting it. It had some elements for a good salad. Power greens, Kale, cabbage, romaine,edamamme, carrots and pickled onions with crispy noddles. The last issue with the salad is that it was dressed way too heavily. There was excess dressing at the bottom of the bowl. I really wanted to give it 3 stars but since these things can be improvedI believe they can do better.

I went to Panera this morning and ordered a egg white, spinach avocado breakfast sandwich to go. I get home to discovered the main component egg white was missing. They have messed up on previous orders and I stopped going there. It 's been a year sincemy last order I see why I stopped going. Truly waste of my time. Never again- you lost a customer.