Zara Ramada Plaza - Wrexham

Our room was very large as we think it was a disable room. It was clean and tidy and well equipped with bathroom essentials. The mini bar was empty so obviously not an option even though it states there is one! Both bedside lampshades cracked and dented. We paid for breakfast and was really looking forward to it! However when we went to the self service counter I was not happy to see how unkept the servery was. There were a couple of cooked fried eggs only on a tray that had clearly been there quite a while. The yolks had even come away from the white! The bacon was sitting in fat and the fried bread was not replenished. Although I waited for a member of staff to enquire about fresh food no one showed. A shame as the general areas of the hotel including the bars and function room were very good and the bar staff were hard working.

Went for a Sunday breakfast. Staff were lovely, restaurant was quiet and clean but the food was patchy. Bread, pastries and egg were nice, reasonable selection of cereal, fruits and yoghurts but the sausages and bacon were hugely overcooked bacon couldn’t be cut. It wasn’t horrific, nothing to merit complaining but did reduce the value for money a little.

Had Sunday 3 course buffet lunch today, between 12 and 2pm. Service was excellent. Staff were friendly and efficient and food was delicious. There were 3 generations of us and all agreed the venue and value was the best in the area. We will be back soon.

Had a excellant carvary at ramada plaza on sun22 sept choice of starters,carvary,choice of sweet two,excellant value £14-95 . will be going back , i think ramada could adverise a lot better lunch starts 12 till 2

Visited today for the Sunday carvery. £18.95 for 3 courses. You can't get better value than that. We rang to check availability and they advised we'd be ok as they were only half full with bookings. It was the first Sunday in January though so in future I'd definitely book to be on the safe side. It started filling up while we were there, and a lot seemed to know each other and the staff so it appears to be popular with regular visitors. And I'm not really surprised. Staff were lovely. Turkey, beef and gammon were the meats on offer today and we had a bit of each. They did not scrimp! We left stuffed and happy. What more could you want?