Quick Eat - Worthing

I don't understand the negative reviews at all. My experience with Quick Eats has been great every time, including tonight. I thought the quality and service were excellent, especially the chicken which was better than KFC. Keep up the good work, guys!

Turned up late fried chicken was rank, dripping in grease first and last meal from quick eat cold chips was the only edible bit

Waited 45 minutes for food. Two people came and got their food. Asked how long my food would be and got a don’t know response. Refunded me without question. Weird. .

I have visited Quickeat many times, and apart from two occasions involving staffing and professionalism, have found the food and service fine. The milkshakes are the big draw for me, and they please more tastes with a wide range of fast food. However, the one drawback has been their speed. I ordered through just eat, order confirmed 7.30pm, delivery estimated 30 minutes. My order was estimated, however, to be 90 minutes 9pm. I was not in a huge rush, and although it was probably too late to eat, I'll let the 90 minute lead time go given Xmas is around the corner. I rang at 9.30, asking why my order had taken 2 hours. They were very busy, then made the mistake of revealing my order was next to be cooked. So they hadn't even started my order, 2 hours after placing it! I was told it would be a further 25 minutes. Burgers, chips, and milkshakes, a small straightforward order under £20. Nothing complicated. The food arrived at 10pm, a full 2 and a half hours after I placed my order. The food was OK, but the delay and late eating time left a bitter taste in the mouth. This is still a relatively young takeaway, catering to a wide range of tastes, it looks modern, and you want to be positive. That becomes difficult if they are closed when they are meant to be open, or argue behind the counter, while under the weight of customers, phone orders, and online orders. Then fob off clientele with a 150 minute wait! You can do better Quick eat.

We fancied some fish and chips to eat that night and didnt want to venture far from where we were staying, and we werent allowed to take food back to our room, so the search began; The first pub we came to didnt have any cod, so we carried on past the first proper Fish and Chip shop, which had only just started up the fryers plus did not have anywhere to eat within, so our journey continued. The next pub we came to, did have fish on the menu, but the portion size was small. Then we spied 'Quick Eat ', with tables and chair across the road, and as we were now hungry, ventured in. The guy behind the counter put down his phone and made himself available to take our order, he was friendly and helpful, and when the food was ready bought it to our table. The fish (in batter) was very tasty, as was the fish cake. However, the chips themselves leaved a little to be desired and had a slightly strange flavour. Maybe the oil used wasnt hot enough, as they werent crispy. Overall, an Ok experience, and im sure things will improve with the 'new management '.