Mcdonald's - Wolverhampton

Constantly getting orders wrong! Missing items which shows clearly no one is checking before items go out. Today, I ordered online, only for the restaurant to cancel my order after 25mins… terrible restaurant/service!

I've lost count of the number of meals that have been ruined by the members of staff in this abysmally managed branch of Mcdonalds. For some reason, our children insist on returning to order delivery from this branch even though personally I would happily never use them again. As a result, we are subjected to continual disappointment (although after over 10 ruined meals I'm no longer surprised. We had one order the other day that arrived with everything present (except the dips we ordered I guess a perfect order is too much to ask for) and everyone was amazed that all the food had arrived. I think that speaks volumes. As others have mentioned, the manager couldn't care less or be any less helpful. Also staff hang up the phone if you politely explain the problem to them. Clearly, the poor attitude of the manager passes down to the staff. This isn't an issue with McDonald's as a whole, just the Penn Road branch which nothing short of shocking.

This restaurant is one of the worst places I have ever been to. Uber drivers are served before anyone else. The manager, who I suspect is Sarah, seems to be involved in questionable dealings at the back door. If anyone wants video evidence, please contact me.

I have ordered from this restaurant online a few times as a special treat for my kids, but the orders have never been correct. There is always something missing. However, this time when I received my order, 2 out of the 4 meals were missing. They were listed on the receipt but not in the bag. I called and spoke to the manager, who was unhelpful and didn't seem to care. It's frustrating when half of the meal is missing and it ruins the whole dining experience. McDonald's, you are only as good as the employees you hire. I think you should seriously consider reevaluating the staff at this particular restaurant.

Boyfriend and I stopped off here for a very early morning breakfast before work. Staff always pleasant and friendly. I ordered a Sauasage Egg McMuffin meal with hash brown and a flat white via the drive through. The drive through was busy and both lanes being used, despite this, we ordered and received our food in good time! It's my go-to drive through when I want a Maccy's!