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Bidrage med feedbackI visited this restaurant years ago and always had a great experience with the food. However, during my recent visit on Friday, 8th April at 6 pm, I was disappointed. There were only a few people in front of me in line, but the service was slow. The chips were soggy and not as good as I remembered, and the fish was also soggy. The curry sauce was lukewarm, and I prefer the curry sauce from the chip shop down the street. The service lacked efficiency, with each person having to wait for their chips individually. The person doing online orders was unhygienic, handling food with their fingers and not washing their hands. Overall, I will not be returning to this restaurant. I believe there are better chip shops in the area, like Beks Darlaston.
I visited the restaurant without placing an order beforehand. I chose 2 pieces of fried fish and 1 portion of chips. It was quiet at the time of my visit. The lady at the counter informed me that the fish is cooked to order, which I thought was a good thing. The fish was freshly cooked and slightly oily, but the batter was crispy and the fish was piping hot. The chips were also tasty, although they could have been a bit hotter. The standout item was the gravy, which was probably the best I've ever had. Overall, the food was good, with some areas for improvement. However, the service left much to be desired. The older lady working there seemed miserable the whole time, while the younger girl was more approachable but not very talkative. The attitude and demeanor of the staff was off-putting, and it seems I'm not the first person to notice this. There are other chip shops in the area that offer better service, so I doubt they are concerned about their reputation.
I went to this restaurant at 8:30 PM and was met with a disapproving look from one of the older employees as I sat down to eat. She muttered something foul under her breath and seemed annoyed when she asked if I wanted more fries. Despite the crowded dining area, she was clearly uninterested in serving me. This experience led me to stop visiting the restaurant two years ago, as they never provided me with the service I expected. I never gave them a second chance.
I really hope that this will find a mangement because absoluteley enters the absolitley. My Delievery driver came into my building, I drove him through and told him my flat number. waited and waited and he never came! I tried to call him. and he just didn't answer his phone. (this is the problem of flooding and has beeen) now majors are a complete scandal. then I called the load to tell them what had happened and that the load led the driver. not diffe! I said it was sorted. 15mins later, I had to call again. I have refunded the worst customer service they've ever seen. the woman clearly had no idea what she did and was obviously completely inappropriate and thinking that this was the woman I was passed on to the solution of the isse. she was rude, she gave me the blame, her attidute was in the ground her bosiness and her just hard that you didn't eat yours. I was told to check the entrance of my apartment building. as it may be outside at the main door fish amd chips in willenhall in the middle of the winter left in the rain at the front door of an invigorated apartment building for at least 30 minutes. lovely! I told the employee that I would just reorder and hold an eye for my new delivery. I couldn't believe that when I went to eat, to order that the website that she had turned off from the restauraunt. kometly cowardly and unprofessional this woman needs a complete retraining or taken out of her job and thinking that she was the one I was set to deal with the problem. it is clearly incapable and must be aware and it serves to pay customers who keep them in a job. I would like to find out about these women names, but they stopped answering the business phone aswell) if I weren't hungry I laughed painful they are a scandal for what is a tradtional big load and drag them into the gardeners. I will never use majors again. the personal needs adequate training and the wombs that I have dealt with with the needs bag. if this has been done to a senior, I would strongly recommend that they keep an eye on the personal, as they know clearly, not even how to serve a chippy and are far too big fkr there boots and are deep out there, this is all on the dame that was layered ladder and got hsmded the phonr you have no warning. you have to sort your job, I am so angry and hungry
Went in to buy chips for my husband as I introduced him to Majors and thought I would go halves on the chips. I have lived all my life in Bilston and have grown up Majors. Totally shocked when I told the lady that I...am a vegetarian. She said the chips are not vegetarian. I said what!! Why has it not been advertised that they are cooked in beef Dripping which is totally grosse. The chips are amazing but disappointed and feel cheated that all these years there has never been a sign somewhere to say these chips are not suitable for a vegetarian. I have made a suggestion that they cook to order for vegans and vegetarians. I'm sure everyone would love to try their chips but right this moment I will not return which is sad as I have been brought up around Bilstons famous chips and feel proud. On a seperate note when I ordered a few months ago all I got was the crispy bits of batter and hardly any chips. I felt so angry at not actually getting any chips when I had them last. Who wants a bag of bits. I want a bag of chips. They did offer me a full refund.