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Bidrage med feedbackEasily the worst hotel we have ever stayed at! Apparently the building is 400 years old, the carpets look and smell like they may be about the same age. Very ropey old joint, I can think of any circumstance under which I'd recommend this place. We had 2 rooms and were unable to get the shower to the correct temperature in either of them. The whole place smells of old carpet and the general standard of cleanliness is poor. Just not good enough. If you have to go to Wisbech, please find somewhere else to stay even if it's out of town. (has to be said, Mario the manager was a very nice guy who is doing his best under difficult circumstances)
The place is falling apart.Stains in the bed, no pillow case, hole in celing, 1 window with no curtains onto high street, dirty room not cleaded dust everywhere dried paint in several places on the carpet, windows rotten paint come off and wood rotten away, no tea coffee. Place has been bought buy and Egiptian muslim i presum as the bar has been shut, but this is England and people expect a bar in a hotel to sit and relax and even if only having a coffee or a drink or 2 before bed,. The few staff that are there are great but they need many more to run efficiently, but i feel he is holding out to turn the place into a hostel for refugees to cash in, he should be refussed the licence due to neglect thats happing now which will only get worse
Very pleased with my stay, very clean and comfortable room, 301, quirky 16th century building and lovely staff.
Staff were great, room supposed to be deluxe, far from it !! Stain on curtains, cobwebs on curtain track wallpaper peeling, room furniture that a second hand shop would throw out, black mould around bottom of shower, no hot food available,. . On the plus side bed and linen clean, continental breakfast was more than ample, Such shame ! So much potential for a 400 year old building, not for people with mobility issues,
Where do I start. Apart from trying to get to the fourth floor to a family room with 2 children pushchair 3 holdalls and numerous bags for baby with no lift. In for a 3 night stay. TV didn't work for lack of remote when asked was told some had been stolen. Leak from sink, bath panel held on with sellotape. Kettle on floor as lead doesn't reach far enough. Dirt on mirror stains on bedside tables. My personnel favourite was 1 bath towel and 1 hand towel. Was told deliveries were not sent back complete. The new owner has stopped food being served, closed bar and doors shut at 10pm. The only saving grace at this establishment is the manager Mario. He is very helpful and kind. He would be a great lose as he is the person that keeps the hotel going. He needs a **** medal.