Prezzo - WIRRAL

Served by the lovely Leah today. She was very attentive, chatty and would joke about with us whilst here. The girl deserves a raise promotion. She was a breath of fresh air. The food was delicious!

Brilliant service by Thomas, very helpful staff member, very smilie and cheery which is lovely to see. Will be visiting again.

It was our worst restaurant experience ever. Everything was dreadful during our visit. We have arrived on Sunday afternoon for late lunch. Table of eight- 4 adults and 4 kids. Ordered our drinks and food shortly after. Drinks arrived within a short while, however the waiting time for food was 45 minutes!! When approached the waitress to check the status of our food in a halftime, she said “she will check it for us” and never came back, not to mention any apology from them. Once the food arrived, no one even bothered to check back on us if the food was okay. In fact, food itself wasn’t bad, wasn’t good either, it arrived hot but not super tasty, very average quality food. Once we’ve asked for a bill and tried to use a Tastecard, we’ve been told they won’t accept it as we don’t have a QR code even though they could see a full name, expire date and membership number on the website. Totally ridiculous! Won’t be wasting my time to dine at Prezzo New Brighton ever again.

We booked our table for 6.00 pm but we were still waiting for main courses at 7.20 pm. We had to leave without our food because we were due at the theatre for 7.30 pm. We then had to return at a later date as we were overcharged for drinks. Sadly we won’t be returning even though the food looked great. We left the restaurant very hungry!!!

Bottomless brunch is fab. Jacob was very attentive and we never had an empty glass. Rely friendly. Lean toilets. Great service.