Burger King - Winter Springs

The service was good in the food was good. And much better than most of the Burger King, most of the Burger Kings are slow, but this seems rather faster than the majority.

His hit or Miss. Sometimes eating is fresh another time your onion rings are hard like a rock.

The first time to this place came the food itself was good, but an employee was extremely rude (Alicia who helped with the thru window drive). I rarely write bad reviews, but get tone and attitude deserves recognition.

Picked up a 2 for $5 fish and whopper and onion rings. Besides food being not fresh/below standards, I chewed on a 3? strip of plastic wrap found in my whopper. We are grossed out and don?t think we?ll return to a Burger King until they at least attempt to reach basic food standards!

I visit this location for breakfast at least 3 times a week, because they are the only location that still offers the chicken biscuit sandwich. Once the location opened after the initial shut down for Covid-19, The gentleman who was the morning manager and was always very pleasant, eventually remembered me and had my order ready faster than I could pay. HOWEVER, he is no longer there and since then, the store CONSTANTLY opens late, sometimes 30 minutes or longer, because they do not have the food prepared to serve. On occasion, when told that it would be five to ten minutes, I would park and wait. Now, I do not wait at all. Primarily because the current manager is rude, unapologetic for the delay, making it seem as if it is the customers fault they aren 't ready. It is unbelievable that this location is as inconsistent as it is. If other locations offered the chicken biscuit, I would go to one of them. If the gentleman that was the manager still worked there, I wouldn 't be writing this. I do want to mention that the woman who I believe is the 'cook ' is very nice, provides good customer service in the form of apologizing when opening late. But again, the current manager is NOT suited for this job and needs to learn how to properly address a customer, who is a regular.