TGI FRIDAYS - Winston Salem

We were here for silvester because everything else was booked. It was okay. in the hanes mall. enter outside the shopping center. caesar salat was spicy. all in all a good meal.

The restaurant was closed even though I could make a reservation. very disappointing.

We had a reservation, so we sat right away. the host was that the guests wait at least 15 minutes to take a place. but there were plenty of open tables that would have accommodated anyone who had waited. server was incompetent did not know which wee were available for buying, brought the wrong wein, even after he had told us what was available, the review at the end was wrong. we both got fried garnel; they were fried so hard that they were hard to chew. I also got the parmesan bounced huh; it was like rubber under the soggy crust. this restaurant is located in the mall, and I felt most unpleasant with the sketchy, dug like buyers we saw to foot through the window. we will never go back to this restaurant again!

Service was awful. Many things left out and others incorrect. Several servers came to bring our food. Took a long time for drinks and refills and they were not busy.

The restaurant was almost entirely empty, yet there was a line at the door to be seated. Service was slow especially given the capacity. I would hate to visit when it’s busy. Food was meh kind of expected for a large chain.