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Bidrage med feedbackI really enjoy Steak 'n Shake. The location near the shopping center in Winston Salem is convenient. However, the service is not the greatest. Even before the pandemic, I have had less than stellar experiences with the service. Most of the time it is good, but there have been a few instances where it was not. I believe improving the attitudes of the staff could greatly enhance the overall experience. As of May 1st, 2021, I must say that the coworkers at this location are the worst. The manager should be ashamed to have such incompetent employees.
Despite many restaurants struggling to navigate the challenges of the pandemic, Steak and Shake seems to have found a balance between maintaining physical security measures and providing a satisfying dining experience. While there may still be some issues with long wait times and quality control, my recent visit left a positive impression. Our meal was delicious and arguably the best we've ever had at a steakhouse. I would recommend this place for a quick bite to eat.