Mcdonald's - Winnebago

I ordered a burger with extra pickles, but when I received it, it looked like someone had thrown a handful of onions on it. When I brought it back, the staff informed me that the burgers are cooked with onions and I would need to request a special patty if I wanted one without onions. This was news to me, as I have never encountered this before. I understand that there may be some stray onions during the sandwich-making process, but the lack of communication and attention to detail at this McDonald's in Winnebago, Illinois is concerning. Additionally, I observed at least two employees on their phones while handling food orders, which raises concerns about cross-contamination. It is important for the staff to do better and maintain proper hygiene practices to ensure the safety of their customers.

Since this restaurant is the most convenient option for us, we often find ourselves coming here despite our limited choices. The main problem we encounter is the lack of consistency in our orders. Every time we visit, something goes wrong with our meal, whether it's missing items like fries or sauces, or a sandwich being prepared incorrectly. It is extremely frustrating as these mistakes occur consistently. While we understand that errors can happen occasionally, the frequency of these mishaps at this establishment has become unacceptable. We have spent a significant amount of money at this restaurant only to be disappointed by their recurring mistakes.

This restaurant is terrible. I checked their Google hours before going, but when I arrived, they took the order of the person who came in right before me and then told me they were closed. Avoid this place and spend your money elsewhere. The service is inconsistent depending on the time of day. I once waited 40 minutes in the drive-thru for my order. This is not a reliable place to eat dinner.

Ordered 3 large fries and 1 medium fries and 1 large coke got 3 large fries 1/2 full and a large diet Dr Pepper Guys back at the field combining were not very happy Service: Take out Meal type: Other Price per person: $1–10 Food: 5 Service: 1

A great place with competent and friendly staff. Service: Take out Meal type: Breakfast Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5