Caffe Nero Salisbury - Wiltshire

The coffee station was dirty and the spoons we were given had leftover food stuck to them. Our table was also dirty, with trash and food on the floor. Despite it being only 10am, the restaurant had not been open for very long but already looked unkempt.

Fled to this coffee shop from the Ox Row pub (qv). I had Earl Grey tea plus items from the cooler. Unfortunately the dish washer was broken, so the tea had to be served in disposable cups, which wasn't a problem. The food was OK, there was room to sit down, and everything was OK

Excellent Coffee, lovely staff, but dust everywhere,, cobwebs, stained walls. Toilets unclean, dusty with grimy walls. Loose toilet seat. Upstairs Gents closed due to a missing handle. Note on door said use downstairs. Come on Lads, good product, but just get the easy bits right

I used to like Caffe Nero (in general) as opposed to other chain cafes. But this ain't great. Slow service, a bit grubby, and the coffee isn't great. Do yourself a favour Go to an independent coffee shop.

The service was terrible. I waited for 15 minutes before deciding to leave. There were three staff members at the counter, with only one helping a difficult customer while I waited to be served.