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Tilbagemelding
Bidrage med feedbackExcellent service. I was alone and chose the bar seating. Had the recommended Helles Von Trapp lager. Order a large bowl of the chili with Vermont cheddar. My only disappointment was the Crock of Meatballs as I had envisioned them to be smothered on Vermont cheddar instead of mozzarella. I was able to walk to and from the Inn at which I stayed safely.
If I could have, I would have spoken to a manager or an owner but unfortunately, there was nobody I could tell this to so I 'll do it here.I 've been coming to this restaurant 1 to 2 times a month for two years now. Tonight there was a new waiter on. He took our order without writing anything down. We ordered our usual appetizer, wings. My wife ordered a burger with cheese and mushrooms and I ordered the skirt steak but I asked if I could have fries. The waiter said mashed potatoes or rice. I asked for rice.The first problem was that a side of mashed potatoes came to our table and no appetizer. We said we didn 't know what that was and so they took it back. We didn 't receive the wings but when the entrées came we asked about them and he said they were coming right out.The burger came with no cheese or mushrooms. The steak came with mash potatoes, no rice. We didn 't say anything and just ate our meal but we were still waiting for the wings.Finally, when we had both finished our meals the waiter came with the wings. We told him to send them back. He came out of the kitchen and said that he wasn 't going to take them off the bill and we had to have them. We said absolutely not and he said, ok, I 'll take them off the bill but never come back . When I asked if I could speak to a manager he told me there was nobody to speak to.After this experience, I would not come back but based on what this waiter said, the restaurant doesn 't want us back. So we will accommodate. Its too bad because the food is usually good. But the owner must have enough customers that he can just get rid of loyal regulars.To the owner: this is why restaurants fail. You give the customer one bad experience and they never return. Do that to enough customers and you don 't have a business anymore.
Food is great, the serving portion is big in general. Service is awesome and the hosts are very nice
Menu is small and interesting. They seem to have a knack for frying. The chicken tenders and tater tots were great. But the meatballs and grilled cheese were great too.The only negative was that it smelled like old fryer oil when we walked in, but the food still tasted good.
Bartender was great. Drinks and food pricey. Had the empanadas off the app menu. They were OK and were pricey.