Heights Bistro - Weymouth and Portland

We decided to eat at the bistro tonight as it is our last night at the hotel, we had eaten there 3 days before and had a lovely dinner. Tonight though was a complete disaster, firstly only two of our four meals were correct and the two incorrect were taken away, they were not replaced with the correct meals until after the first two were finished eating !! We were told that a member of staff had keyed in the wrong order. We then ordered dessert and sat and waited, and waited, and waited !! Eventually I asked what was happening with our desserts and was told that they were “in a line and were not forgotten “ At this point we had been in the restaurant for over two hours and had been served one course !! I had reached my limit at this point and requested that if the desserts were not ready that we would have the bill instead. One of the staff apologised and said that the chef had to get the mains out for a party of seven which arrived long after us. Eventually after some discussion, it was agreed that the drinks would be removed from the bill (a lemonade and 2.5 pints of cider Not exactly champagne. Such a shame as the food produced by the chef is well prepared and tasty.

As locals to the isle , we opted to visit the heights bistro for a Sunday carvery. Staff were very pleasant and friendly, the food lets the bistro down . Although plentiful in choice , the taste was bland , salt and pepper shakers a must … How can you serve roast potatoes that are obviously mass produced and anemic with not crisp to them is criminal. The pork was extremely fatty , beef bland and cauliflower cheese lacking cheese … The 2 rating is for the leaks and red cabbage … We don’t mind paying for food when it’s actually worth it … but £100 for 4 people is very high and as locals it’s a shame we won’t be returning. Don’t give excuses that you pay for the view ….

This is a great hotel; rooms are spotless and very comfortable, the Bistro offers amazing views and the food is excellent too (one tiny criticism; the evening menu needs a lighter option). What really makes this hotel special is the staff- every single person we came across was friendly, attentive and efficient. Special thanks to Belinda, she is an absolute treasure and really looked after my 89 year old mum. Thank you so much! We would definitely recommend this hotel and cannot wait to return.

Lovely stunning hotel but the restaurant let's it down unfortunately! Set menu with mostly meat dishes and only one dish I could actually eat. Same with Mum being a vegetarian. Next night to avoid eating the same thing again we get food from elsewhere but sadly refused the right to sit in the restaurant to enjoy the views. It was freezing cold out and we paid for a hotel with stunning views for a reason. Watching the sunset was something we planned for Mum's birthday, but ended up going back to our rooms as there's nowhere else to enjoy the views. We would have been more than happy sitting in another part (round the corner away from everyone for the sake of their reputation) or using their plates etc, noone would have even known! Silly really but will probably not eating there again! Breakfast was lovely, just the dinner menu and the lady managers service on the evening of 4th March that were an issue.

It's just ok. Rooms a bit tired and curtains from the 80s. I didn't like the amount of of concrete internally and externally but that is personal choice. Evening restaurant food was ok, not brilliant to be honest and service v slow the night we ate. All staff we encountered were friendly and helpful. View from dining room sensational and breakfast was good, we would give that 8/10.