Starbucks - Westport

I’ve been here multiple times. They don’t carry the plastic inserts for the cups anymore. They said it’s by choice. The Norwalk store has them and said that they carry them because they’re a safety feature. I agree. Today, I ordered my drink through the app and waited 15 minutes while the entire drive thru line went through.The app had said that my drink would be ready in 10 minutes.I was told by a snarky woman as she spoke over me that they were behind on drinks. I don’t like being talked over it’s rude.

Made an order for pick and couldn’t pick up unless I wait in the long car drive thru. Also need to use the bathroom and couldn’t.

My favorite Starbucks with great customer service. They work like bees, always busy, but they give their care and love to their customers. The baristas follow the recipes and their coffee is very tasty. If you want to enjoy your coffee in the morning, lunch or evening, this is the place for you.

Waited 20 minute in the shop and order was never prepared. Employees are focused on call in orders and window. Bottom line this place should be drive thru only as inhouse customers don't matter

Excellent location, fast and crisp. great seating full of natural light