Baskin-robbins - Westmont

I ordered an ice cream cake days in advance using their website. My order was ready at the right time. Cake was made correctly with the my chosen flavor, cake design and writing. No issues or complaints here! I haven't ordered ice cream in shop, so I can't speak to that.

Tried to get ice cream at 10pm on a Saturday. The drive thru was the only thing open and the drive thru mic and speakers were so crackly it was impossible to understand the worker. Really terrible customer experience, we just had to drive away.

I would not recommend ordering from here if you'd like to go through the drive thru. Both my experiences at this baskin robbins has been unpleasant. There is no menu that displays the ice cream flavors. When I pulled up the menu online, the server informed me that they don't carry the full ice cream list that's online. The server rudely asked me what I wanted. This is after I had already asked them to give me some time. I had been sitting in the drive thru for less than 5 mins looking for a flavor to get.

They are closed and the guy was ignoring us even though they stated they were open. They were being incredibly rude to us and I will never be going back. 0 STARS if I could. Truly disappointed and will not be coming back.

Helpful and friendly service!Good assortment and variety of ice cream flavors!