Arby's - Westland

My experience at Arby's was truly amazing. We ordered our food quickly and I asked for a Half pound French dip, even though they no longer have it on the menu. The cashier added 3 oz of meat to my sandwich, which was a nice surprise. I also got another sandwich and paid with cash. The total came to $20.63, but when I gave her a $20 bill and a $5 bill, she only made me pay $20. She was very kind and generous. Our food came out fast and it was piping hot. The au jus was the best I've ever had at an Arby's. Overall, my experience at this restaurant was the best I've ever had at an Arby's. I would rate it 11/10.

On December 6, 2022, at 6 PM, I ordered fries and a big burger from this restaurant. However, when I got home, the fries were cold and burnt, and the burger was the same. The restaurant was not close to where I live, which was disappointing.

The portion sizes at this restaurant were disappointing. The sliders were tiny and looked like they were folded in half with only one piece of meat. The chicken sandwich was more like a small nugget. The regular Bratbeef classic was also not good. Overall, it was a disappointing dining experience.

Ok the photos will speak for themselves and if I didn't have a fresh sandwich I honestly still give it 1 star, cleanliness was a 3 of the bathroom to the dining room, stocked dining room is a 3 just because of cleanliness. also several times I saw how the customers of the dining room run around without as much as we will be with them, i.e. the black fibers all in my pop, because no one obviously let the nozzles clean and that almost threw me up

The journey through the person was polite, but when I got into the window, they had no ice cream I should have said at the order because I don't drink pop or sugar drinks. So I asked the manager to take it off from my order and give me the difference he entrusted to me with an employment and said it was only a difference of 50 cent. I got water, got 2 minutes away from there all food was hot hot best no cheese on my sandwich and he gave me a 24 cent discount for my drink along with his dirty look and bad attitude as I did together with the cold food not the kind described on the menu.