Lou Malnati's Pizzeria

Very inconsistent quality over the past few months and very expensive. Large deep dish and medium thin were $61.00. Also pizzas were cold when delivered.

Placed an order for a large and a small pizza very basic order. It took 10 minutes to place it on the phone. 4:58pm. It arrived 6:35 pm. Cold. The delivery man didn’t ring the bell. He left it on the porch. The pizza was Luke warm at best. The cheese not even soft. Very disappointing. Do better Lou’s.

I ordered an individual deep dish for my brother, he didn't like the crust.

I love Lou Malnati's and it's the only pizzeria that I have frequented since I learned of it 13 years ago. I prefer their crustless and deep dish over their thin crust. The Malnati salad is my favorite salad, I think it's their dressing that makes it taste so good. On this day, I ordered a medium pizza from the Western Springs location for pickup. I was running late and the manager was nice enough to call me and he offered to make me a fresh pizza. I accepted and upon pickup he informed me that he made me a large pizza that was so kind. Dietary restrictions: Gluten free options. Parking: Lou Malnati's is located in a shopping center, there's a Mariano's, Small Cakes, Walgreens and more that share the parking lots.

I get a deep dish here about once a month. The past 3 times, the deep dishes have been soggy and oily on top. I take a few paper towels and soak up the liquid on top. It never used to be like this and I order the same pizza every time. I tried ordering it well done to help but it’s still soggy. The bottom of the pizza box gets soaked and the cardboard sticks. It still taste good enough. But it has been very disappointing.