Davidstea - WEST NYACK

Excellent, personable, attentive staff, who felt very comfortable, welcome and appreciated. Not much pure tea in the shop, usually mixtures that look more like trail mix or confetti than tea. All instructions for brewing tea are given in proprietary measurements — perfect spoons that require you to buy a special spoon from their business. According to one page I found 1 perfect spoon equals 2.5 teaspoons. It was a pain to transform all directions into normal measurements. There were no directions for eastern style brewing ever given (where you have tea more than once steep but for shorter periods). I would rate the staff as 5/5, but the company as 2/5. I set the overall rating as 4/5 because I was so impressed by the staff. It's rare that I feel a place so much better than when I came in.

The staff was incredibly welcoming, greeting me with smiles as I entered and assisting me with everything I needed. They offer a diverse selection of flavors and other products. The tea is not only delicious but also a great value.

I had such a friendly experience here that I had to learn the names of the workers so I could thank them accordingly. Drew and Natalie were great sales partners who went through the process of tea brewing with a special filter and were also fully aware of the variety of teas in the store. Great experience. Very impressive!

A couple of years ago, I decided to stop by here on a whim, and now it's a must-visit every time I go to the Palisades Mall. The staff is consistently friendly and helpful during my visits. It feels like a designer teashop. I’ve never been disappointed by their recommendations when exploring new flavors. You really have to try this place, even if you're not a big tea drinker!

I had the best shopping experience! Captain Kirk and Mike were both incredible and knowledgeable, as well as exceptionally friendly. As a new tea drinker, I now feel completely prepared to enjoy my new beverage options.