Mcdonald's - West New York

To whoever packs my Uber eats order from here.. What did i do to yall . My order is never right, or missing something. No straw, drink had so much ice that in 3 sips half the drink is gone. I give up ordering here.

One of the male workers was really disrespectful and rude to some children that were just there. Behavior like that should be unacceptable in a place we’re children go, even worst with the things the guy said to those child.

In the 30 or so years I've lived in this neighborhood I've had the privilege of enjoying meals in many restaurants all over West New York. I remember the first time I entered this particular McDonald's almost 20 years ago and I remember the service and food being the absolute worst. I can safely say that after 20 years they haven't disappointed. This is by far the worst McDonald's I have been to in my adult life. Your order is never correct and you're almost guaranteed dirty floors and filthy soda vending areas. Today the soda area was so filthy that I actually decided to take a loss and skip it. Today was the first time I've entered this restaurant since before the pandemic and I can at least give them credit for being consistent throughout the years. Well, I'm glad to live in an area where there are many more options... and less expensive. I run a small hospitality business a few blocks away and I make sure to advise all my guests to avoid this McDonald's at all costs. I decided to give it another chance to see if anything has changed, But I think I expected too much

I had the worst customer service here . Specially from the cashier who took my order today . I got nothing from what I ordered plus he had the audacity to lie to the manager in front of my face . He told her a made up story . Plus he and the other 2 women's packing food were taking smack about me . I don't mind people messing up what gets me mad the people would lie and not accept what they did . I'm giving 2 star just because the manager was the only one who actually pay attention to me and wasn't rude about it . She fixed my order. At the end she was even confused on how in the world the guy got that order from . Most of the employees act like you getting things for free here . No I'm paying my food .

Always great service when I come in , quick and fast usually do mobile orders . Enough space to sit and eat. They also have the kiosks to order from. They take all war in take out and delivery. Please note picture were taken in the night that is why the kiosk says it’s closed.