Beans Brews Coffeehouse - West Jordan

Not a very pleasant experience. They never understood my order and of course gave me the wrong coffee and on top of that the taste of the coffee was terrible. The girls didn’t knew the items of the menu not even made an effort to try to make my order right. They need better training and supervision. I think they gave what was leftover of the coffee from the entire day. Just terrible.

Always a good experience. Always friendly customer care.

My daughter and I went to the drive thru this afternoon and ordered a tall hot vanilla latte and small frozen lemonade. When we got to the window, we were given the wrong order…I undertand, mistakes happen. No big deal. , I gave the barista my order again, as well as my credit card. When I went to sign the receipt, I saw that the total was over $16. And brought this to her attention.. Her response to me was “Your whole order has been a disaster“....for 2 drinks??? She told me she re … – show

The staff are always super friendly. If you are looking for a drink suggestion they are super helpful. I go here pretty often and I've never had a error with my order and everything I order tastes amazing. My favorite drink is the frozen mocha with an extra shot. Mmm! So good! Also try their bacon and cheddar breakfast croissant.

I would give this location NEGATIVE stars if I could. We don't ask for much. Just pay attention when you are giving customers vegan and non vegan menu items. The mistakes at this location are countless. People who don't eat meat do not want to pay for items that come with meat, let alone take a bite out of a vegan burrito only to find that the lovey employees of this location didn't look past their nose before giving someone their order, and we got a disgusting real sausage burrito. We were nic … – show