Bruster's Real Ice Cream

Amazing ice cream! For traditional ice cream this is my favorite spot (even being a chain). The employees are always so nice, diverse flavors and good vibes!

I litterly stood waiting on employee to take my order as I was waiting for her to attend us she completely ignored us as she was more concerned in her bucket of water instead of her attending whoever is at the window.Other costumer comes and attends them instead of us, litterly ignored us and gave us no attention. Employee is female with curly hair Hispanic heavy weight. There should be a SIGN with order here if you are going to ignore us. Didnt order anything after being treated like trash.Never coming here again. Wouldn't recommend to anyone. Waste of time. BRUSTER'S please train your employees to have better costumer service.Thank you for bad service. 7:03pm Sep 17,2023

I litterly stood waiting on employee to take my order as I was waiting for her to attend us she completely ignored us as she was more concerned in her bucket of water instead of her attending whoever is at the window.Other costumer comes and attends them instead of us, litterly ignored us and gave us no attention. Employee is female with curly hair Hispanic heavy weight. There should be a SIGN with order here if you are going to ignore us. Didnt order anything after being treated like trash.Never coming here again. Wouldn't recommend to anyone. Waste of time. BRUSTER'S please train your employees to have better costumer service.Thank you for bad service. 7:03pm Sep 17,2023

The staff is quick and friendly and the ice cream is in my top five for LA. New flavors monthly but my personal fave is butter pecan or birthday cake. Cotton candy explosion is pretty good as well.Dietary restrictions: They do have suger free options as well

After a long day of LA adventures, we were craving for some ice cream and stumbled upon this gem! I have never heard of this franchise before but after searching the name up, so many more locations popped up! There are plenty of choices to choose from whether you want a sundae, ice cream scoops or slushees. We had our dogs with us and saw that they even offer free Doggie Sundaes that come with a scoop of ice cream and biscuit on top. My boyfriend got their Rocky Road and Coffee as well as their Blue Raspberry Slushee. The slushee was very sour and syrup-y. I got the Double Fudge Brownie and Strawberry which were both delicious! This place does have unique ice cream but I wouldn't say it's soft and buttery like. Though it was only me and my boyfriend, our order took a long time. It kind of seems as if they never had customer experiences because it seemed as if they were shocked and was standing around while we were waiting for our items behind the glass. Sign up for their rewards program for $3 off Free Doggie Sundaes