Domino's Pizza - West Hartford

The food was made as I ordered it. fresh and hot rubbed.

Standard Domino’s. Fast food pizza tastes always the same. Employees ehh. Pizza on time for pickup. Did not slice pizza.

Will not be ordering from Domino's anymore. The food was 2 hours late with zero contact from the store despite by calling them over five times. not only did the delivery driver fail to ring the bell or call or text us, but our family had no idea the food had been delivered. if it wasn't for our doorbell camera we would have never known that the food was dropped off. We were ghosted to avoid accountability. Also considering this order was placed because of a free promotion due to the terrible service we received last week I think that's clear that our business isn't welcome here. And considering there's a Frank Pepe is directly across the street one would think they would go the extra mile to retain customers. A level of patience is expected due to the covid-19 impact but covid or not this is beyond unacceptable and unprofessional. To make matters worse this order was for a child's birthday party.

We've been ordering from this Domino's for more than 10 years. Recently the food has gone WAY down in quality. My wife and I have both gotten food poisoning. Once so bad my wife really should have gone to the hospital. We used to order nearly once a week, then we stopped after my wife got super sick. Just yesterday we deiced to give them another change. My wife ate 1 slice and was sick until 3 a.m. She called the manager today who was dismissive, rude and refused to accept ANY kind of responsibility. Beware if you eat there, they are cross-contaminating or they are not keeping the food at the correct temperature.

I live very close by to this dominoes. They never answer the phone and when I did get to order from there they put one sandwich worth of chicken on two baked sandwiches, I had to go back and have them remake both sandwiches. Now Instead I just go to Maple Ave Dominoes in Hartford. It might be alot further away but the satisfaction and quality of service.....it's worth it