Starbucks - West Covina

This is by far the greatest Starbucks I have ever visited!! Great service, foxy Baristas and my drinks are always on point!

I must be getting old, but to me, the music is too loud. It's difficult to carry on a conversation. Or maybe I just prefer coffee places where I can enjoy my coffee and chat with some friends. This observation is not location-specific but typical of Starbucks, at least in CA.

Employees today they allmost ok. Take little over of 15 minutes to prepare my drinks..???

Worst Starbucks ever, they made me go back again and again for little stuff like paying a $0.50 difference when they kept getting my order wrong again and again with attitude at the window and at the counter the service is terrible here!

I visit this Starbucks maybe once per month. It's in a convenient spot but parking and drive-thru are not very practical. One star deducted for that. I don't order anything out of the ordinary or very complicated, so my drink and pastry orders are usually correct. Today I ordered a very simple drink inside and waited patiently because they were busy. But after 10 minutes my name hadn't been called and I find out they accidentally gave it away at the drive-thru. No apology for the mistake, just informed me they'd make it again. I wonder if they were trained to respond this way or if these employees just don't care. Either way, I don't think I will come back to this location for a while.