Dunkin' - West Branch

This establishment is very clean. However, I feel like better training for the employees would go a long way here! Espresso also tastes ?dead?, probably from how long you have to wait in the line! But all things can be improved! Good luck!

Everybody is so friendly! The baked goods, donuts are fresh. The store is very clean. Workers are quick with orders.

In the many times I've been here, the staff has always been nice. Place is always clean. However, when I use the app to order, there's always a problem. But management is always nice and fixes any problems. It's not perfect, but any time an order wasmessed up, management always got it fixed.

We got really sick after eating here the other week. Ordered the seasonal bacon croissant sandwich hashbrowns. Undercooked eggs bacon, hashbrowns were hard as a brick. When I say sick, I mean REALLY sick. Doc said it was definitely food poisoning.We were sick in bed for a whole day, took 3 days in total to recover. Seems like management really is not taking anythingseriously. If anybody else gets sick, contact health dept Dunkin' corporate asap. Last thing our town needs is another chaincoffee place ran by unsanitary unprofessional people.

Slow is an understatement! Went thru the drive thru with two people ahead already waiting at the window and 30 mins later we got our coffee. Something needs to change or this place won't last.