Costa - Welwyn Hatfield

Ok, its a costa. you know what you'll get but its good for what it is really. this one on comet way is decent enough.

We find that some Costas serve lukewarm coffee but we had two hot flat whites which were we lovely. It was a bit busy but we were served quickly and our delicious paninis arrived soon after we sat down. Surroundings were clean as were the toilets but there were water stains in the toilet bowl. A bit of elbow grease needed?

The floor was covering in bits of food and wrappers, and the tables were really dirty. They service was also really slow. Would never return to this branch.

I go here about once a month.The coffee and food is good but recently service has deteriorated. On Sunday, with just a medium length queue in the early afternoon, getting coffee took more than 20 minutes and the staff seemed under pressure and disorganised. Tables were not being cleared for some time after customers had left.

The food offer is limited at best (you always leave feeling hungry but when the place is dirty it really sends the experience downhill. Dirty table, dirty glasses (yuck yuck yuck , the 'barista ' (really? spilt my coffee then served it to me- I had to ask for a napkin to clear up his mess. Good job they have the location...