Dairy Queen Grill Chill - Weaverville

Went here to get some ice cream with the family. Horrible service. First my wife wanted one of the new nutter butter shacks and they said they were out of them. Then I wanted a banana split and they were out of banana's. Then we pull up to the window once we ordered 4 other items only for them to say what was your order she forgot to hit the button. WE resold them our order and after ten minutes sitting at the widow they gave us our order. My wife ordered a reece's pieces blizzard and got a reece's peanut butter cup instead and my son ordered a butterfingers blizzard and got a heath blizzard. Told them about it and she says ok hold on a minute and I said we already sat here for ten minutes. The people behind us were getting impatient and reving there engine which was really starting to irritate me so I said don't worry about it and told them they need to get there act together. Needless to say will not be going back there ever again....

The girl at the register was sweet. My ice cream was sweet and my caramel was hot.

Absolutely awful customer service. Waited 30 mins for ice cream while it was dead, employees chatting and talking at front register with what looked like a former employee instead of working, asked multiple times what we were waiting on/what we ordered like they couldn’t see it on the screen. Then proceeded to delete the order without finishing it and then we waited even longer. DONT STOP HERE!

Very disappointed is our last visit. As a treat, we will generally will go for a couple of Blizzard's. We visited the store after dinner on February 9th and I attempted to order our usual desserts, a Reese's Blizzard and a Strawberry Banana Blizzard. The young man behind the counter told me that he could not make the Strawberry Banana Blizzard since it was not on the menu. I explained to him that I had been ordering these from this store for over 15 years and that I had ordered them from other stores for over 30 years as well. He went on to say that he had been there for a year and a half and the bananas were only for banana splits. Not to argue, I told him ok then I'll just have a Strawberry Blizzard. He then told me that those were not on the menu and I couldn't order that either. So I told him thanks anyway and we went across the street to Sonic.

Fast food is just overpriced. I had a single cheeseburger and it was $3.41. it was edible, but not great. no napkins in the bag. cashiers were acceptable, but not friendly, which seems to be the norm nowadays.