Dunkin' - Wayne

I always have problems here. I honestly feel bad for the manager who has to work with them. I don't come in and order anymore because they never Knowledge a person at the counter for so long cause they are either on there phones or have earbuds on. Ialways order ahead while I'm on my way to work and still manage to be late because they have yet prepared my drinks or evenfood. The day I order 10-15 minutes ahead I happen to end up running a few minutes late because the guy that was making my drinkafter 10- 15 mins was on his phone while my cup sat there. They never read the stickers with the orders. I had order multipletimes cold foam and they never gave it to me or even bacon on my toast. I had one lady told me that I didn't order a pumpkindonut when clearly I had the receipt of it. I have at least three different drinks that I order all the time. Each time Ireceive the drink it will taste different from the last one. I also only order toast with bacon too. I either received it withno bacon or the bread not toasted and the avocado spread is messy. This store has to be one of the worse ones yet. If you happento order from here on mobile or even in store prepare to wait even longer or even have your order constantly wrong.

Coffee was great but the place seemed a little disorganized, and there weren?t many customers waiting, it still took a while to pickup an order

I’d like to share my experience at the restaurant. When we arrived, there was no one at the front to greet us. Eventually, a girl named Melanie attended to us, but she was quite rude. After we placed our order and went to the pick-up area, she placed my coffee on the counter and looked at us while holding a straw, then smiled. I'm not sure what was going on, but we definitely won’t be returning.

This DnD was the worst experience. I waited at the cash register for 15 minutes before moving to the drive-thru, where I spent another 15 minutes. The coffee I received was not what I ordered, and it tasted bitter. I'm so disappointed.

It took about five minutes for anyone to acknowledge me and take my order, even though I was the only customer there. I'm not sure if they were short-staffed or what, but I was a bit frustrated by the long wait before I received assistance.