Arby's - Waxahachie

I purchased the new Americano Roast Beef and it was tasty.I wanted the Pecan Chicken Sandwich, but they were out of some of the ingredients to make it... ?Food: 5/5

I ordered the Gyro cause I love them ,let me tell you the Greeks are the only ones who make great Gyro's I ordered from Arbys with extra meat cause the first one I got was chincy on the meat so I paid for extra meat well let me tell you the second order was just as chincy and no extra meat whatsoever ,never again will I order a Gyro from Arby's but the rest of the food is ok.

I grabbed some food through the drive through, and when I got home noticed I didn’t receive my fries so I called back to get a refund receipt in hand, and was told I had to physically come back to the store to receive a refund and that they would not be waiving anything else unless I returned the food I was not happy then when I asked for a GM supposedly the owner got on the phone hung up several times then when I finally got the supposed GM I was still told I had to come back to the store. Terrible experience and terrible customer service I would definitely make sure to check your order before you leave cause you probably won’t get your money back if they don’t put it in the bag. Update been 2 full days after filling complaint with customer service or corporate and still haven’t heard back from anyone so if you want a good place that steals from you Arby’s is the place to go.

Unfortunately, I did not go in, but it was my first time doing the Arby's experience ?. I tell you what. I was very impressed with everything. But I do believe I need to do a repeat, so in the famous words of the terminator, I'll be back!!!!Food: 5/5

We went there for supper tonight. Stood in lobby talking to each other while a worker from drive thru walked through on her phone and did not acknowledge the front counter. Husband made a loud noise and we waited a few more minutes no one came to front so we left. You could also hear workers talking in the back. Also, there are at least 8 sandwiches just sitting under the heat lamp. I'm not sure how long they had been there.