Taco Bell - WAUPACA

I apologize that I forgot the man's name who was manning the drive thru on 8-2 2024 at 1130 approx. I want to say his name was Donald but not sure.He was an absolutely amazing guy. Upbeat,polite and everything you could ask for from an employee!!

Took 5-10 min to receive our food. I ordered the spicy jelopenos nacho fries and they were cold and soggy, didnt have the spicy jelopeno ranch sauce on it either. Called the store and the gm picked up and rudely told us that we were in the wrong and he made the order himself. Just a nasty service overall. Very displeased.

Food can be hit and miss but thats kinda expected at tacobell anywhere

First of all half the tables were dirty. Not one person at the cash register. So we used the touch screen. Took way too long for a few burritos. Bout 15 minutes. Food was good (as usual). Went to use the restroom. No soap or paper towels. I'm not sure how much longer this place will be open.

Awful. Just don 't. Run far, far away from this place. Poor parking area. Fine for small vehicles and cars..... Not for vehicles with trailers. We had to park in someone else 's parking lot with our truck and camper. I want to add some context first.... There was only 1 car that went through the drive thru and 2 ladies standing and ordering at the kiosk the whole time I was in the building. They were definitely not overwhelmed with orders or customers!! And there looked to be 3 or 4 people working. Walked in to order. It was SCORCHING HOT inside the building. Walked up to the counter to order and the worker finally turned around and said oh, you want to order? Apparently they don 't do orders at the counter anymore? They want a person to order on the kiosk?! There was no sign on the counter notifying a person of this. The guy taking my order apparently was new and very impatient. The item my husband has always ordered (cheesy gordita crunch box) apparently can not be ordered in the store anymore, only on the app according to the worker. We only ordered for 2 adults and 2 children. 3 of the orders were the exact same item. The guy grew increasingly upset for some reason. My 10 and 15 year old children even noticed he kept hitting his fist on the counter as he was speaking to me. Also, we wanted to order dragonfruit freezes. The worker informed me, we could get them but they didn 't have the syrup for them. How is a cup of fluff with no syrup still a dragonfruit freeze? Fast forward..... After a bit, we finally received our carry out order. Our freezes were half melted by the time our order came out they took a long time and, like I said, it was super hot inside the building. The 1st menu item I ordered wasn 't even on the receipt, so it obviously wasn 't in the bag. Ordered 3 quesadillas, only 2 were in the bag. I obviously got a bit upset because we were standing there for some time already (at least 10 min, if not 15 min). When I asked (possibly a manager) for the cheesy gordita crunch and offered to pay for it, he said ma 'am, you don 't have to get upset, we are going to give it to you. I said I didn 't want it given to me, I wanted to pay for it because it wasn 't even on the receipt. He insisted he was just going to give it to me. It was a very strange interaction. Upon departure, the same man that took our order was walking through the same EMPTY parking lot, next door, that we parked in, clenching his fist and sucking on a cigarette, looking very angry. On top of everything else, the intimidating actions toward a woman and 2 children inside the building and outside the building from just this 1 person is the #1 reason why we won 't ever be back to this specific Taco Bell.