Potbelly Sandwich Shop - Washington DC

I absolutely love this place and my favorite thing is their sugar cookies

I placed an order online but never got updates through doordash (who was supposed to deliver it) so I called the store to check-in and it showed someone picked it up but never delivered so they offered to remake the order and have it delivered. The customer service was very easy and extremely helpful. Definitely go in-store or order for pick up if you’re able to. I only ordered delivery due to covid cases rising.