Domino's Pizza - Washington

I understand that being short-staffed can be challenging; I work in fast food myself. I went in for a personal pizza, and the girl who took my order was very nice—no issues with her at all. However, the general manager was extremely unpleasant. She was yelling at her employees while customers were waiting for their food, clearly frustrated by the shortage of staff. I get that we all have bad days and may say things we don’t mean, but the way she was treating everyone was just unacceptable. I really feel for the employees who had to endure that. I would gladly give a higher rating if it weren’t for her terrible attitude. But I do want to give five stars to the two employees who were working hard despite the situation.

I wanted to share my experience at your restaurant. One of your employees, Patty, was a wonderful source of positive energy and provided exceptional service. She made my visit truly enjoyable, and the thin crust pizza was amazing! Patty was such a delightful person!

The manager, Amber, is genuinely kind and creates a warm, welcoming atmosphere. She truly makes you feel appreciated and noticed. Thank you so much!

Because they are always hiring for the youth, from the community and close. I’ve ordered from this location for many years since 2006. However in the past few years, they’ve really fallen off! The facility is messy, the employees are rude and foul mouth and the orders always missing something from a detailed mobile order by pick up or delivery! Ive just ordered my last one as a mobile pickup received a burnt cheese jalapeño breadstick, burnt pepperoni thin crust pizza and then they forgot my marinara that I paid extra for! and when I went back to ask for it the rep made it seem like I was the one who forgot to add to the order. When I asked for a refund the cashier was defensive and young minded with no customer experience of how to handle the situation. He said he made the transaction and had no proof to provide. I then asked for it and yet again was defensive. Finally gave it to me and not even an apology for the issue. I’ve been a long time customer but I rather pick up the next dominoes closer than ever order from here again!!!!!

Pizza is usually pretty good from this location. Can't say the same from other Domino locations.