Nandos - Warrington

My husband and I visited this restaurant on a cold Sunday evening. Unfortunately, they were out of the loaded fries I wanted to order, and they also didn't have pineapple for my husband's pitta. Overall, it was not a great experience.

Be careful when ordering a bottle of wine in this restaurant as you will not be offered the house wine if you order white, red or rosè. When my wife ordered a bottle of white wine she was immediately served the sauvignon blanc at £28 a bottle and never offered the other choice at £18 a bottle. Poor customer service Nando's !!!!!

The Nandos we visited was not only quick to seat us but also to serve our food. The staff was friendly and made sure we were satisfied with our meal. My chicken wasn't as hot as I would have liked, but it was still warm enough to enjoy (I might be a bit particular when it comes to chicken temperature). The seasoning was perfect and the chips were hot, along with the corn I ordered. Overall, I would give it a 10/10 and would definitely come back again.

The service was poor, the food was not good, and the restaurant was extremely cold. We ordered food through the app at our table but had to go to the service counter to get glasses for drinks. Only one meal arrived, which was barely warm. When we went back to the counter to inquire about the other two meals, we were told that only one had been processed, despite our receipt showing three meals. Eventually, the food came out but there were no knives and forks available. When we asked the person we thought was the manager where to get cutlery, she just walked off. The service was terrible. Our main plates were not cleared before our dessert arrived, and we had to ask the waiter to take them. The restaurant was so cold that all diners were sitting with their coats on. NANDOS, you should be ashamed of this restaurant - not a good impression.

Usually good. But had to wait to be served for agers, left standing at the till. Finally served by assuming shift manager Faye, who came across abrupt and unapproachable. Was food was brought to our table, we informed the staff that there was no knifes n was told they was in the dishwasher. We was left over 10 minutes before we could eat and still wasn’t given a knife we just had to look out for them being put out. By this time the chicken had gone dry, chips cold and garlic bread cold also. While sat at the table the manager was cleaning another table close by and left the table tilted up and walked off, leaving the table to fall making a loud noise. We was not asking if we needed anything else when given the food and the staff walked away quickly. Again I was left standing at the till while the staff walked past without serving myself.