Firehouse Subs Russell Pkwy - Feedback

Went to come get food a couple months ago. Store Was closed and only taking online orders because they didn't have staff. Went a month ago and staff was back bu...

I must start off by commending the staff I encountered today. People wonder why they can't keep staff is because they can't do what it requires to keep good wor...

I experienced outstanding customer service at this restaurant! The staff is incredibly friendly and helpful. This will definitely be my go-to spot from now on!

This place has definitely improved with the new staff. The previous management didn't handle things well at all.

The best place!! The staff here is always so friendly that it is even better

Nice place, friendly staff, and a great sub (Smokehouse Beef Cheddar Brisket)

The food is delicious, and the staff is friendly. I really enjoy dining here. Thank you for the wonderful service!

The food was enjoyable, but the service left much to be desired. It took a long time for everything. They were also out of ice, and there were no paper towels i...

We consistently enjoy excellent service and delicious food at this restaurant, and the cleanliness is top-notch! Thank you, Firehouse team!

Great for takeout subs! Turkey Bacon Ranch is my favorite.

I have had THE best customer service EVER at this restaurant! The staff is very friendly and accommodating. I will only go to this location from now on!!

Definitely a better place since new staff.. Last management was running this place any kind of way.

The best location!! The staff here are always so friendly which makes it even better

Went to come get food a couple months ago. Store Was closed and only taking online orders because they didn't have staff. Went a month ago and staff was back bu...

Only taking online orders! What's the reasoning there? So someone is working who can make online orders but can't take your order if you walk in the door??? Som...