Mcalister's Deli - Waco

Incredible lunch experience! The food (Angus Club sandwich, tomato and cucumber salad, chips, and tea) was excellent, and the staff even split the meal for two of us to share. However, I felt sorry for them as there was only one person working. It seemed like he was both checking us out and preparing our food. It was disappointing to see almost every table dirty, and it was clear that the poor worker was overwhelmed. The restaurant really needs to improve its staffing situation.

This was our first restaurant stop in Waco and we really enjoyed the food! Our server was fantastic in helping us choose what to order. The interior of the location seemed a little outdated, which is why I am giving it a 4-star rating instead of a 5. However, the Pepperjack Turkey sandwiches we ordered were absolutely delicious! The mac and cheese and broccoli were also very tasty, we just added some pepper to the mac and cheese. We will definitely be visiting again when we travel to Waco, and would recommend this location to others as well!

The restaurant has delicious food and friendly staff! Jariah was very attentive and assisted us with our order, as well as bringing our meals to the table. I will definitely return soon. Thank you for enhancing our date night experience.

Just ate a turkey sandwich, loved it, nice place and lovely customer service. The cashier is very lovely, great place to eat at and enjoy your day.

Edit- McAlister’s corporate made things right. Returned and had a much better experience. Food was hot and tasty, tables were cleaner, and staff was pleasant. Bathrooms still dirty however. Very much enjoyed my second experience. Went 12/11. I usually like Mcalisters at other locations. Bathrooms were unclean, paper towels out. No hand sanitizer. Food was cold, didn’t give our chocolate milk for kids or potato salad. I had to wipe off my own table because every single one was dirty. Male employee did not seem to care and seemed disinterested to get my missing order. Food was cold. Very poor experience given the price.