Sonic Drive-in - Visalia

Our experience at this restaurant was absolutely terrible. The employee working at the drive-thru was very rude. Not only did he mess up our order, but he also raised his voice at me when I tried to correct it. It's unlikely that we will return to this establishment.

I always love this place, but it seems they have a new employee who thinks it's okay to throw a soggy, tangled mess of what used to be French fries into someone's bag.

I was really frustrated when my partner tried the brownie batter shake for the first time today. We ordered it through the mobile app and waited 20 minutes, but didn't receive it until a minute past the expected time. The shakes were all watery and disappointing. The server was friendly, but the quality was not up to par. We had to wait an additional 30 minutes for more shakes, which ended up being hardened in the freezer. Overall, it was a very disappointing experience.

My daughter, granddaughter, sister, brother, and I all stopped at the restaurant to get a few drinks and an order of onion rings with ranch sauce. The service was good as we all sat in the car; we really appreciate the old-fashioned service of having our order brought out to the car. Thank you!

The wait to order was very long, the service was poor, and we did not enjoy our meal.