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Bidrage med feedbackI started coming here on a weekly basis about a month ago for the convenient and tasty pizza. At first, I ordered a whole pizza and would wait for it to be done, then I started getting the slices. Today I went to the ordering section of the pizza department and an employee asked what I was ordering, then directed me to move to another side for slices. Then, they took the order of someone else that got there after me and they took the last slice of the pizza I wanted. I then agreed to wait until the next pizza was ready. The employee told me it would be 15-20 minutes. I stood for 30 minutes waiting for the next pizza for slices. Eventually another customer came up and got slices from the same type of pizza I ordered 30 minutes ago. This confirmed my suspicion that they forgot about my order. After that, a guy that just started his shift was able to get the pizza slices for me. I'll be avoiding this place during peak hours or just using the online ordering in the future.
I understand that there are changes being made for the good of the environment but having to pay for paper bags is plain greed. You're prices are already higher than other stores so good grief, give us a break already!
The service provided in the sub sandwich area is less than wonderful. If you want to be talked to like your trash than this is the place!! One of the less than wonderful store employee named Maddy or Mattie... IS EXTREMELY RUDE!!! and she definitely should not be providing customer service to any one at all especially at Wegman's.
Stopped here on way to beach because we heard the cafe has some good subs... well subs is not all they had! And yes the subs were good This place is a Mecca for all types of quick bites ... salads, burgers, pizza, subs, sushi, Asian food and even pasta to go! I mean ... figuring out what to feed the fam was tough because you found more interesting items to try We went for subs and sushi ... options were great made to order. Would definitely go back when in the area again and wish we had one of these stores closer to home.
I ordered from the to go menu and the food was a C-, the Mgr did not call me back to discuss the lack of service when I got my food. I will no longer be using Wegmans for take out, very disappointed