Hardee's - Virginia Beach

I'm just going to breakfast. Sometimes they melt the cookies, but when they are fresh, so delicious. Four stars!

Drive thru order waited 30 minutes still wrong order. Finally got my correct order fries where Redipped and cold, and meat was dry and sauce made bun soggy.

The employees are extremely kind, very kind I cannot say this enough. However I waited in line this morning for 15 minutes just barely a couple inches from the intercom and the line didn't move at all. I had to leave because I'd be late for work otherwise, but that was wild I genuinely have never seen that before at this location.

Chicken sandwich was good. However the woman who took our order was a mess. She had informed me that they didn't have diet coke so I asked for diet Dr pepper. She asked me to pull around to the front and when she brought the food out she didn't have drinks. She said they were out of sodas all they had was tea. I said that's fine we will take the tea. A couple mins later she comes back out and asked if everything was ok. I reminded her about our teas she said oh I didn't know you wanted those I mean I did pay for them right. She left came back with one tea. I ended up having to go in with her to get it expecting it to be busy but there was one person in the store. Do better.

My coworker and I went here for lunch. We didn't have much time so we went in the drive through. What a disaster. Keep in mind both of us ordered numbered meals with large size fries and large size drinks. One with diet coke no ice and the other large dr pepper..I should also mention they were not busy..The lady inside taking our order was obviously distracted or something. My coworker gave her order first. The lady repeated it back and it was all wrong. So my coworker once again told her the order. Inside lady had one part out of 3 parts right. It took 4 times before the lady repeated it back correctly. Then came my order. Same thing happened. It took multiple times for this lady to get it right. We finally get around to pay and collect our food. And everything handed to us was wrong. Wrong drinks/wrong sizes. Wrong sides for the meals. Wrong sizes for the sides. And the food was cold. It was a disaster from jump street. I normally love hardee's but this one? This one needs some more work. Needs more training or something. I'm sorry to say this yet, I probably will not go back to this Hardee's.