Dunkin' - Vestavia Hills

The service I received was not only extremely quick but also remarkably polite—truly some of the best I’ve ever encountered!

I often find that I don't get the flavor I ask for. The drinks at this place always have an unusual taste.

I visit this place frequently, but the new manager is really difficult to watch. The restaurant is consistently understaffed, with mostly young employees trying to handle overwhelming rushes. The staff members are friendly, but it’s clear that the workload is too much for them, especially with the manager constantly hovering over them. I noticed one young man, probably still in high school, working a 6 AM shift with his arm in a sling. I also heard that another employee just walked out in the middle of their shift. While the service can be slow and the lines, particularly at the drive-thru, can get quite long, I can’t really hold it against them. They’re clearly stretched thin!

Girlfriend got food poisoning from here never coming here ever careless worker’s negative stars if i could.

Grabbed a coffee and a couple Boston cream doughnuts this morning. The doughnuts were cold and had been refrigerated. They were dry and nasty and at least a day old. Someone needs to tell these people that refrigerating old doughnuts does not make them palatable.