Bella Roma - Vancouver

Vancouver is home to my favorite restaurant. The food is always delicious and the service is friendly. The pizza is absolutely incredible – a must-try!

The pastas here are delicious. They always seem to be the right amount of creamy or cheesy or tomato and the owner is really friendly and fun-loving

Absolutely beautiful little quaint place, with an Italian atmosphere inside. Service was very good. Food was fast and delicious. I would definitely recommend this place for anyone wanting good fresh Italian seafood.

We requested a table near the heaters as we were dining with my 80yr old mother. The restaurant had 2 other tables seated, the male host seated us perfectly. Away from the other patrons under the heater. Our impaired server started an altercation immediately with...the male host in front of us saying “we were her reservation, we were her table.” He agreed that she could serve us but where he had seated us gave more space. She was wearing a mask so at this time I could not smell the alcohol on her breath. She poured us water and noticed my mother’s side plate had a chip, she immediately threw the kitchen staff under the bus saying that it was not her fault and they set the table. At this time my mom asked for warm water without lemon…. We then ordered, I asked for the the penne pollo to be shared with my mother, my adult son ordered a pizza and my adult daughter ordered the Linguini Alla Vongole with white sauce. After some time we reminded her that we were still waiting on the hot water, she apologized, she was tired and brought the water. The cup had a large chip and when we mentioned it to her she apologized and said her BOSS needs new dishes because they were all chipped. She brought out two penne pollo dishes and I said we had ordered 1 to share she said she never heard that and “I guess you’ll have left overs”. Okay I thought, I have these 2 university kids with me who would probably love leftovers… she then brought the linguini and pizza “Ladies first”she said. My daughter pasta had RED sauce and large chunks of fish, my daughter asked, “ Is this the Linguini Vongola?” Yep said the drunk server…. My son said we’d like to see a menu, my daughter said she didn’t think it had fish. The server went to check the menu and then came back apologetically that she had made a mistake punching in the order but assured my daughter it was the most popular dish they serve )Linguini Alla Pescatore) …. My daughter said I do not like fish so I’ll just share my brother’s pizza. My mom and I also had extra penne pollo so we shared with her too… so the drunk server took the UNEATEN Pescatore dish back to the kitchen and made the Vongole to go. We ate the delicious food and found humor in our situation. We were ready to go, asked for boxes to pack up our leftovers and she brought over the packed Vongola and the bill… she not only charged us for the pollo we never ordered but also for the pescatore 20.99 which we sent back vs the Vongole 18.99 that we had to take home as take out because she made the mistake…. My son paid with grandma’s credit card and only tipped $5, because he didn’t want her to be out of pocket. She apologized for the mistakes but that she was feeling tired and I said “ Maybe if you aren’t feeling well, you should call in sick because it reflects poorly on the restaurant.” And then she lost it and told me she was human and made one mistake, I corrected her and said, actually you made several mistakes, she then took down her mask and raised her voice and said, “ I HOPE I NEVER SEE YOU IN HERE AGAIN, I am a great server and some people come here JUST FOR MY SERVICE!” That is when I smelt the stale stench of wine on her breath…she wasn’t tired she was DRUNK… I said to the owner and other workers who were just standing witness to it … the food was excellent but the service was not. He said sorry she is tired and kept repeating it as we left… she did grab my arm as I was leaving and apologized as said she’d like to see me back.

Amazing food, amazing service. Real Italian recipes and the best seafood. The deep-fried oysters were very good.