Sushi Obsession - Vallejo

This was my first time at this restaurant and I was really looking forward to trying their food. I originally wanted a salmon avocado roll, but they no longer had it even though it was still on the menu. I then ordered a spicy tuna roll, but it ended up being a regular tuna roll. I asked the cashier to make it spicy, and when it was brought back to me, I noticed that my bill had gone up by an extra $5. When I inquired about the charge, I was told it was for adding tempura flakes to the roll, which was not mentioned when I ordered. I had to ask for extra ginger, which was supposed to cost 49 cents, but it wasn't included in my bag. Additionally, I requested chopsticks which were also missing. The restaurant wasn't even busy when I visited, so I was disappointed with the overall experience. I ordered a mixed plate and some vegetable rolls, but I left feeling unsatisfied. I hope to hear from a manager soon to discuss my experience, as it was more about the lackluster service than the money spent.

I ordered California roles, amigo roles, salmon avocado and the Cali Fried roles. Everything had a very fishy taste, didn't taste fresh at all. I felt so bad and stomach pain was crazy after that. Would recommend coming back to this place! Promise you'd rather buy Safeway/Raleys Sushi!

Came for a take-out. The staff was super friendly when entering. Welcomed by the staff and visited very nice of Vanessa. I didn't have to wait long. I wouldn't say more than 5-10 minutes. And her sushi nachos were Tasty. Requisit to the cook for so fast and food presentation?.

This restaurant was absolutely awful! I ordered the Poké bowl and as someone who eats sushi regularly, I can confidently say that this was not sushi. I couldn't even swallow half of it. When I asked for a refund, I was told only credit could be given. The service was also very poor and the atmosphere was shady. I hate to leave negative reviews, but I had to in this case.

Visited your location on 07-21-22. I received really poor customer service the last time I was in here. I won't be coming back again because of it. Nor will my family and friends. Employee was extremely rude to me when I came to pick up my order. It seemed like she was not happy about something or having a bad day. I'm not sure. But good luck teaching your employees on how to provide great customer service. UPDATE: Then there needs to be proper training amongst ALL of your employees. Not one person ends up being trained properly then the others are not. Consistency is KEY. Balance is key. If not, then this ultimately ends up being the fault of the business NOT the consumer. Additionally, after her rude behavior was initially commenced, she continued to be rude to me after I came back and asked for some soy sauce which your business also consistently forgets about as well. Just seems to me that proper training needs to be better implemented. It takes only one bad experience for a consumer along with other consumers to not want to return. I would advise you to put more focus on the overall training of your employees in regards to customer service. Especially if they are interested in a pay check. Thank you for your time and understanding that if you don't have any consumers, you don't have a business.