Sonic Drive-in - Valdosta

We were cut off while placing our order and given our total without any follow-up. We hoped someone would come back to assist us, but no one did. When we approached the window to explain the situation, we were simply told that we couldn’t order there, and the response was far from polite. To make matters worse, part of our order was incorrect, our drinks tasted flat, and our burgers were cold. Honestly, they should just close this place down.

Changing my review from 5 stars to 1. Staff is very rude. Everytime we come here now you cannot use the car stalls and are met with were drive thru only! Tonight we pulled around and went to order milkshakes only to be told our ice cream machine is broken yet again very rudely. The manager or owner really needs to get the staff some customer service training seminars or something.

The at the window was very rude tonight! Asked for ice cream and their response was ‘No the ice cream machine is down ! There is a way to notify your customers without being rude !!

They wouldn't take order. And we had to order on line ..The fries were cold not even warm.

No drive-in available. What is being done by management to retain employees, or appeal to potential new employees. Additionally this location is out of many items. Gotta get this “supply chain” issue figured out. Many other chain restaurants in the area seem to have very few problems keeping their items stocked. Many consumers choose to come to your establishment because they enjoy the atmosphere of the classic Drive-in, and enjoy your product. Do better please! The food that we were able to get was good though!