Pizza Ranch - Urbandale

I recommend the Tuscan Roma thin crust pizza. It has Alfredo sauce, spinach, sliced Roma tomatoes, and mozzarella cheese. Vegetarian options: You can tell them a pizza you would like them to make, then they will serve it up at your table. Kid-friendliness: They have a night when kids eat for free.

I am really disappointed I eat at this pizza ranch all the time but decided this week that I would get things to go, twice! Both times cheese Stix was over done no extra cheese. Pizza didn't have hardly any chicken on it and was over done. The biscuit is way over done. I don't even want to eat this meal and I spent over $50 there this week alone! Not happy to say the least!

We stopped for lunch around 2:30 last Monday, March 25. Chicken was over cooked and tough. We think it had been sitting out for some time. We told one of the workers and she said “we just put more out”. Well we went up and it didnt appear to be anything different but we each got another piece to try. It was also overcooked and tough. We left and will not be going back.. the lady we talked to didn’’t really seem to care

Best pizza ranch I've been to. Buffet was full and service was friendly. The staff was on top of keeping the buffet filled and restaurant clean.

After two separate 1-star experiences at Pizza Ranch locations in Waukee and Winterset, I gave up on what had previously been one of my favorite resturant chains. Years later and I found myself walking in the door at the Urbandale location with limited expectations. I was happily surprised!The male cashier (I regret not getting his name) who greeted me was phenomenal. The level of service, his contagious smile, and attention to detail were next level. It felt like I had walked into a Chick-fil-A and was greeted by the franchise owner.In stark contrast to my other Pizza Ranch experiences, the food here was fantastic. Starting with a fully stocked and fresh salad bar; no missing ingredients, no frost burnt lettuce. The pizzas were also all high quality, rich in toppings, and masterfully prepared. (Too often pizza buffets skimp on ‘expensive’ toppings such as meat and cheese, but not here!)Admittedly, the woman clearing dishes came by more often than I would have preferred, trying to take plates away while I’m still eating from them. Though, I could see she was well meaning and just trying to be helpful.Another small negative was 2-3 week’s buildup of dust on the lamp shades above each table. While it was at eye level when I’m standing, this may have been missed by a sub 6’ cleaning staff.Still, my overall experience was excellent from start to finish. Hey, even the ice cream machine was working! I’ve already returned a second time and plan on doing so again before heading back overseas.