Dunkin' - Uniondale

In this place there is very bad attention from a woman who is on the afternoon shift of Hispanic origin, she is bitter

I was displeased with how the manager handled my order. I ordered extra American cheese and she refused to believe me. She then tried to insult me in front of her staff by saying ?we all heard you that was not your order? out loud so the whole storecould look at me. Then realized she was wrong and I never received an apology.poor service when there?s no excuse. It?s calledtake your time and listen to the customer and your team will back you up.

I have been going here since I was in highschool. Before school after school, before work to this day. I asked for a bagel with cream cheese and jelly, cream cheese on both sides not just one side. They gave me the bagel with only cream cheese and it onone side of the bagel. I don?t care if they charged me for it or not, why do I ask for something and it?s always wrong evensomething simple like jelly. They always mess up my order, don?t seem to care when they do. They always ignore what I ask at thewindow cause I can ask for my food one way and they?ll just lazily throw it together and nothing I asked for would be done to myorder. Also not to mention I always order the same drink and it never comes out the same. I think it only hit the spot once. Ifyou want your order done right you have to ask twice. Ask at the speaker and remind them at the window and you still run therisk of it being wrong. Also the snackin bacon isn?t the same anymore! It doesn?t taste seasoned or have that nice glaze, it?sjust soggy oily bacon

Lovely place, I wish the staff were a bit more attentive tho, I stood in line as the only person in line for about 20mins because everyone either had their backs turned away from the register or they were attending the drive thru.

I'm very very disappointed with Dunkin donuts or should I say Duncan the coffee is always fantastic and fresh