Papa Johns Pizza - Union City

Customer service was good but the food didn't match the price I paid.

This Papa Johns is hit or miss. One week I have one of the best pizzas ever and a few weeks later it was one of the worst. Over the weekend I got the Shaqaroni and I was totally displeased. The pizza is supposed to be extra cheese and extra pepperoni. Instead I got a pizza with just a few pepperoni, even less sausage which I paid extra for and then there were bare spots, so there was very little cheese. On top of everything the crust was nearly burnt. The papadilla I ordered wasn't much better, it was almost burnt too. I should have opened the boxes before I left, because I never would have taken them.

I just had the best pepperoni stuff pizza! The Pizza was buttery and delicious! Thank you Monday night team!! Keep up the good work!!

Highly dont reccomend, food was horrible, the cook was wearing no gloves,sagging, no hairnet. on top of that my food tasted like garbage, it was undercooked, cheese fell straight off and the pizza was so doughy it stuck to the card board box, also waited 10+ minutes then original time. i asked for refund on website and was told i had to bring the food in, how am i gonna bring in a food i already left with 30+ minutes ago and threw away once i ate a slice. i myself do not drive and would have to pay for a whole uber the more than the price as the pizza to get their again.

Dirty place and slow customer service. Manager does not take any responsibility. Called to make a complaint and the manager started getting an attitude and saying i could bring back the pizza when it was delivered to me wrong and opened.