Cheddar's Scratch Kitchen - Tyler

We attempted to take my MIL here for her birthday dinner. We had drove an hour because this is what she wanted. It was on a Sunday so we knew they would be busy, we had a big party. We were told it would be a 45 minute wait, an hour later we started getting annoyed and asking questions, no one could give us answers. We also 3 diabetics in our party and one of them, her sugar was dropping. She was atleast offered something to drink. The manager finally decided to grace us with his presence and we were told we'd have to wait another 20-30 minutes to be seated or we could sit seperatly. We left and went somewhere else. We were more mad that our time was wasted.

The bartender was awesome! The food was okay. My Husband had the TBone steak asked for Medium Rare come out Medium with no season on the meat. I had the Mushroom Chicken I was ill the whole day, after eating that chicken. Not the same Cheddars 10yrs ago! We will not be dinning at this Cheddars again.

Ordered the 8oz sirloin, mashed potatoes, broccoli casserole and a glass of their house pinot noir. The house wine was very drinkable, dry and with enough tannins to make it interesting but without being overpowering like a cabernet. It also tasted very fresh--one of the worries with ordering wine by the glass is that maybe they opened the bottle a few days ago, and you aren't getting a wine at its best. I was very happy with it. The steak was a great cut of meat with no large chunks of fat or gristle. I ordered it medium rare, and it came out perfectly cooked. It was well seasoned and tender. Usually order filet mignon, because so many places have terrible sirloin. But this was perfect, and I'd order it again. The sides were hot and tasty. Our server was friendly, with a great smile and just the right amount of chattiness. She was attentive without being annoying, and we didn't want for anything for the entire meal (drink refills, etc). It's a rare skill to be able to serve well without feeling like an intrusion, and she pulled it off perfectly.

I really want to thank my server today for doing such a great job. His name is Allen S. and he was fantastic. Not only was the service excellent, the food was perfect. Thanks for such a wonderful experience. Cheddars has come full circle in my view. A couple of years ago I would never have recommended this location. Our most recent dining experience changed that opinion. The dining area was clean, the food was fantastic and the service was impeccable. Highly recommended. It?s been 4 months since we last ate here. Food again was excellent as was the service. 01-28-2020

I was there Saturday 10-30-21 with a friend to have a late lunch ! I food was just WONDERFUL every bite was fully FANTASTIC And the service was A 1. I was in the Restaurant Club business in Illinois for 29 years. I'm very poor about remembering names. But our waiter Mr. J. (I think) was the BEST WONDERFUL Waiter I have EVER had. He also said he's a Bartender as well. Great service our order was perfect... Ext ECT ! Thank you ! Glenn Holler Tyler Texas Oh. . we will be back very soon.