Chipotle Mexican Grill - Tukwila

This your best bet when you come to SOUTHCENTER MALL.. everything is fresh.. staff is professional and the lines move fast.. 5Stars!! Easy !!!

They make their own hours even though it says they are open at 10am. Walked up and waited 2-3minutes until they told me they were not open until 12pm. Kind of weird that they open the same time as the mall and can do their online order but not serve people that actually come in to get food.

Witnessed 4-5 employees just standing around with a sign on display for online orders only. Not too sure is this is a chipotle company policy, to witness several employees just giggling and not physically assisting customers can be quite upsetting. Asked the supervisor and she said two employees called out, therefore online order were the only option. I find it difficult to believe this is a actual procedure to follow because I saw at least 5 employees available to assist someone.

Boo, they wouldn't do refill on my drink. All other Chipotle places would give me free refills. This one in the mall REFUSES to give me a refill.

Don't expect a normal Chipotle experience here. Super long wait, slow service and then they are out of barbacoa and the drink machine is down. Not to mention that even with a crazy line they kept inserting order after order from online. I get that it's a food court location, but someone from corporate needs to come fix whatever is going on here.