Dunkin' - Troy

I 'm a DD fan. The coffee is isn 't bitter or burned. The drive thru service is always good. They do need to move the wait for your order spot so the line can keep moving though.

Was very disappointed when the online ordering had biscuits available for sandwiches, but the store said they didn't. They then switched it for a bagel sandwich, but that came out burnt beyond edibility. Even the photo does no justice to this charred bagel.

I want this Dunkin to be good so bad but they just can?t get it together. Majority of the time that I go something is wrong, the donuts are only half frosted, i get the wrong food item, my drink never tastes the same as before, the drive thru will take 30-45 minutes, or they?re just straight up forget major parts of my order and I?ll have to go back in to get it. I guess they need a new manager or something, I used to work at a Dunkin as well and we never had these types of

I absolutely love this place!! specifically the blonde girl, i think her name may be mackenzie? she is so kind and helped me with my order. she never rushed me and was very patient. i haven?t seen here there in a few weeks but she deserves a raise!

Wow, so gross! 7am inside the store and already a gross mess. Sat my phone down on the counter and it got stuck to the counter. Big glob of....caramel maybe?... every surface in the store was covered in random substances. Merchandise displays covered in dust bunnys. Floor is sticky. After bringing the mess to the attention of the staff, the lady helping me continued to sit my items down in the mess. So, not as big a deal, but I did come here for a dozen donuts and a